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Corus Survey Policies

Last modified: January 3, 2016

Thank you for choosing Corus!

The policies listed below play an important role in maintaining a positive experience for everyone using the Services provided by Corus. These Survey Policies serve as “Additional Terms” to the Corus Terms of Use, and govern your use of Corus’ online and mobile survey tools related to the creation, deployment, analysis, and administration of surveys.

Your use of the Survey Service means you have accepted these Survey Policies in addition to the Terms of Use. If you do not wish to agree to these Terms, please do not use the Service.

Repeated violations of these policies may result in your Corus Account being suspended or terminated. Be sure to check back from time to time, as these policies may change.

Surveys and associated content should not be used for unlawful purposes or for promotion of dangerous and illegal activities. Don’t infringe on the intellectual property rights of others, including patent, trademark, trade secret, copyright, and other proprietary rights. We will respond to clear notices of alleged copyright infringement.

All surveys must comply with these Survey Policies. Any surveys that we determine to contain the following will not be allowed at our sole discretion: disturbing, distasteful, offensive, mature content; hateful or intolerant speech, or vulgar language.

Content Policy

Personally identifiable information

Corus protects all users' personally identifiable information, which includes, but isn’t necessarily limited to, phone numbers, email addresses, names and specific physical addresses. Unless your survey is meant for use by friends, family or workplace colleagues who are personally known to you, you should not ask your respondents to offer this information. Some respondents have provided personally identifiable information to Corus in their user profiles, however, this will never be shared to you as part of their responses unless you’ve designed the survey to specifically request such information by using a Corus question type that gives respondents the opportunity to opt in to providing it. Corus reserves the right to waive this restriction in cases where the Corus question type feature is unavailable.

In no case shall a Corus survey be used to publish a person’s sensitive identifying information against their wishes.

Identity theft and financial fraud

Surveys are not allowed to request social security numbers, credit card numbers, passwords, or other similar types of sensitive information.

Sensitive demographics and subjects

Please note that age, gender, geography, income, are provided in the survey results when such information has already been provided to Corus by a user, so you may not need to ask these questions in your survey.

Surveys can ask for age, gender, race, ethnicity, religion, and immigration status as long as "I prefer not to say" is included as the opt out answer. Questions also cannot directly or indirectly target users under 13 years of age or include any age under 13 years old in answer ranges.

At our sole discretion Corus reserves the right to disallow surveys requesting information related to sensitive demographic data or which pertains to sensitive subjects, such as abortions.

Adult material

Surveys are not allowed to have content that could be considered to be adult in nature or contain adult material. This includes adult themes, adult activity, nudity and sexually suggestive material. Drug use may only be included as a topic if it is neutrally addressed as part of a political opinion poll, or if it’s asked about in conjunction with health care of pharmaceutical research.

Repulsive content

Surveys are not allowed to have content that could be considered repulsive, violent, gruesome, shocking or disturbing to users; such as surgery, certain medical conditions, or invasive medical procedures.

Inappropriate or offensive content and language

Questions may not contain inappropriate, obscene, or offensive content and language. This also includes variations and misspellings of inappropriate words and language.

Push-polling or promotion

Unless you are fielding proximity-based surveys (using Bluetooth beacons) at the business or premises that you own or are directly responsible for, surveys may not be used for the purposes of advertising or for promoting the use of any goods or services. In such cases where advertising or promotion is allowed under this Policy, the content of your survey may only concern goods and services that are directly provided by you or your business or organization.

Otherwise, survey questions should not have content that could be characterized as “Push-polling”. Survey questions may not be designed to influence or alter the view of respondents, either negatively or positively. In no case may a survey be used in ways that could be perceived as an attempt to damage the reputation of other businesses, services, organizations or individuals, or which could be alleged to be libellous.

Surveys may not use call-to-action phrases such as “Vote NO” or "click here" or "visit our website" in the questions or answers. Text pointing users to a URL is also not permitted.

Finally, surveys may also not be used to recruit users or inform them about other research panels or services.

Hate or violence

Surveys and associated content should not contain materials that threaten, harass, or bully other users. We don't tolerate the use of Corus Services to promote hatred toward any person, organization or group of people.

Impersonation

You may not impersonate others when presenting your survey.

Data use disclosure

You may not claim that a survey is anonymous when it is not. If you intend to use the response data in any way other than for anonymized market research you must disclose this upfront to your respondents.

Editorial Policies

Relevance and clarity

Question and answer texts must be relevant, clear, and directly relate to the content of your survey. Question text may not use gimmicky or unnecessary punctuation, symbols, capitalization, spacing, or unnecessarily repeat words or phrases. Text must not appear cut off or incomplete and images cannot be used to get around the text limitations. It is important to preview your survey in the appropriate format (whether web, mobile, widget or any combination thereof) before distribution in order to ensure correctness.

Supported language

Questions and answers must be written in a language that is widely understandable to the audience in the target country.

Grammar and spelling

Question text should be free from incorrect grammar or misspellings. We recognize that errors occur from time to time, but gross errors represent Corus in a negative light to respondents and can lead to account closure.

Email Distribution Policies

The following requirements are essential to preserving the trust and goodwill that Corus strives to establish with past and potential future respondents.

Some surveys created on Corus may be distributed to prospective survey respondents by email. Whether or not Corus is responsible for providing you the means of emailing these recipients directly or you use another third-party service, Corus has a zero-tolerance spam policy. This means that all email recipients must have opted in to, or otherwise validly consented to, receiving communications from you, the sender. Subscriber accounts may be terminated for sending unsolicited email messages.

Email messages sent in connection with a Corus survey must contain an “unsubscribe” link that allows subscribers to remove themselves from your email messages. You acknowledge and agree that you will not hide, disable, or remove or attempt to hide, disable, or remove the opt-out link from the email. You will actively manage and process unsubscribe requests received by you directly within ten days of submission, and update your email lists and address books to reflect the unsubscribe requests.

You must not utilize a survey to send any commercial electronic mail messages (as defined in the CAN-SPAM Act of 2003) to any recipient who has opted out, unsubscribed, or otherwise objected to receiving such messages from you or another party on whose behalf you may be commissioned. If you intend on sending commercial emails, you should familiarize yourself with the CAN-SPAM Act, which outlines requirements under United States law for sending out such emails, and any other applicable anti-spam laws.

Enforcement

If you see a survey or question that violates any of the above policies, please contact us immediately at support@cor.us.

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